Traveler’s Aid Family Services, Inc. in Boston, Massachusetts

About Traveler’s Aid Family Services, Inc.

FamilyAid Boston (formerly Traveler’s Aid Family Services, Inc.) is a Boston, Massachusetts nonprofit service provider that supports families impacted by housing instability and related crises.

Instead of operating as an addiction treatment center, FamilyAid Boston focuses on homelessness prevention through emergency shelter, permanent affordable housing, and stabilization and employment support services. With a mission to end homelessness one family at a time, the organization centers on helping parents and children regain safety, stability, and long-term housing security.

Housing Stability Support in Boston

This program provides an aound-the-clock family shelter for those with no other housing options. The HOMES Program offers permanent affordable housing units with supportive services.

They also provide tenancy case management to help families maintain housing after placement. Other available services include career counseling, workshops, access to job postings, and help with application materials.

Services are built to support parents and children together, not only individuals. The team works with children and caregivers to address trauma linked to homelessness and displacement. Most services are supported by grants and public funding rather than insurance-based clinical care.

How to Receive Support Here

Getting started typically involves seeking an intake or referral pathway to determine the most appropriate support whether that’s an emergency shelter, housing placement, or stabilization services.

Staff can help clarify eligibility, explain how programs are accessed, and outline any funding-related considerations tied to services. They can also help match families to the right level of housing and employment support based on immediate needs.